Shopping centre transformation in the digital era – how to choose the right WiFi.
Javelin Group helps retailers understand the opportunities available through improved customer order management and delivers the architecture and software plans required to take advantage of them.
Retail plays an important part in the Ben & Jerry’s success story. Our stores are where the brand is brought to life, encouraging consumers to join us in support of our social mission. Javelin Group understands retail and retail technology thoroughly; the team was able to grasp quickly the Ben & Jerry’s brand and identify the technology that would best support the customer experience that we aim to deliver.
Debra Heintz, Global Director of Retail Scoop Shops, Ben & Jerry’s.
Krispy Kreme is growing and evolving rapidly and our technology has not always kept up this pace. Javelin Group provided us with a rapid, thorough and professional top-to-bottom review of our applications and technology costs. They provided deep retail technology insight and recommendations on how to move towards best practice. Their comprehensive financial benchmarks will be particularly helpful as we challenge our suppliers to deliver best value. I recommend them.
Robert Ledger, Finance Director, Krispy Kreme.
Javelin Group’s team delivered clear strategic options and very practical recommendations to drive our international, omni-channel, and marketing technology strategies. They gave ongoing high quality support to our international team, more than rose to the brief in the omni-channel area, and gave us great understanding of the right technology for us. We are pleased with their results and found them a pleasure to work with.
Keith Nesbitt, Chief Operating Officer, T. M. Lewin.
With most of New Zealand’s population being an active customer of The Warehouse Group, our ability to better understand and serve our customers relies heavily on advanced customer data processing and marketing. We engaged Javelin Group to help us review and refine our customer data strategy. They brought experience from work with their European and US clients and the Javelin Group consultants had both a strategic outlook and a practical mindset. They helped us identify further opportunities in our strategy and developed a clear vision and process to help us move forward. I am very pleased with their work and recommend them highly.
Simon Turner, CEO, The Warehouse (New Zealand).
Benefits and limitations of a SaaS ERP model compared to a traditional model.
Three approaches and seven essential decisions.
Helping retailers to select core technology solutions.
Implementing chosen solutions and recommended technologies.
Anthony Farrow is CTO of Javelin Group and runs our Systems Integration practice. He joined Javelin Group in 2001 and has many years of experience advising the world’s leading retailers, brands and B2Bs on retail and digital technology strategies. Anthony specialises in both consulting and delivery of complex global technology solutions including ecommerce, order management and product information management systems.