Digital Store Operations
Optimising store performance for digital retail.
Download White Paper here
For many years, retail operational change in-store was a result of a slow evolution of the operating model and process changes driven by the retailer. But today, with the ferocious pace of change in retail driven by both digital technology and customer expectations, many retailers are struggling to adapt and to keep their store operations running efficiently.
This white paper investigates the role of store operations in the context of increasing customer demands driven by the digital revolution, and explores the six key areas a retailer needs to address to develop its store operations to serve the customers of today and tomorrow.
To download the White Paper, please click on the image below.
If you would like to discuss any of the issues raised in the White Paper, please contact Will Treasure, Director, Javelin Group.