The nine strands of programme management
A Javelin Group case study of the online launch of Jumbo Supermarkten.
As retailers adapt and respond to the expanding and changing marketplace, whether creating new routes to market, or developing existing channels, complex projects and programmes are being introduced to oversee the planning, delivery and support of organisational and IT change.
Project and programme management provides a framework for change that helps retailers not just to implement tactical deliverables, but also to sustain business-changing, strategic outcomes.
This 14-page White Paper, with examples from Javelin Group’s recent work with Jumbo Supermarkten, explores the nine strands that sit behind successful programmes and how the balance of these strands change during a programme’s lifecycle.
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