Supply Chain, Logistics & Services

In ecommerce, delivering goods as promised is essential. This means that the quality of operational execution is paramount in the supply chain, in the fulfilment operation, and in the contact centre.

To address this, we work with retailers, cataloguers and distributors to plan, build, and improve their ecommerce supply chains, ecommerce fulfillment, and customer service operations.

For the supply chain, we design and implement efficient and effective ecommerce supply chain solutions, and help our clients to

  • Increase warehouse capacity and productivity
  • Select, design and implement WMS and transport systems
  • Set up and improve service and delivery operations
  • Develop planning, sales, stock models and tools
  • Design distribution networks, and design and start up DCs
  • Integrate operations post-acquisition
  • Manage transition from existing to new DCs
  • Build and improve multi-channel warehousing and delivery operations

If you would like to discuss your ecommerce supply chain requirements,
please email Will Treasure or telephone him on +44 (0)20 7961 3200.

Clients

  • "Javelin Group reviewed the capacity and productivity of our main UK warehouse. They have given us a well thought-out plan to enable us to make the best use of the warehouse space for the next six years."

    Giles Harvey, Group Supply Chain Director, Carphone Warehouse.

    Carphone Warehouse
  • "We engaged Javelin Group to review and assess our warehouse operation and WMS requirements. They identified a number of short and medium term improvements. We were able to implement them immediately and the operational benefits started to accrue within days. I am pleased with the work and recommend them highly."

    Andrew Pinnington, Managing Director Europe, Carphone Warehouse.

    Carphone Warehouse
  • "We engaged Javelin Group to assist in the development of our supply chain strategy, and we have been impressed with their work. The work delivered was of high quality, they worked flexibly and effectively with us, and they inspired confidence."

    Laura Wade-Gery, Chief Executive, Tesco.com.

    Tesco
  • "We engaged Javelin Group to develop a resourcing model and carry out a detailed review of our after sales service and home delivery operation. They engaged very effectively with us, produced quality work, and have identified operational savings. The quality of their team and the thoroughness of their analysis impressed us."

    Jason Roberts, General Manager - Services Development, Comet.

    Comet