Multi-channel & eCommerce Fulfilment

Build and improve multi-channel warehousing and delivery operations

In ecommerce, delivering goods as promised is essential.

Javelin Group is Europe's leading firm of retail and ecommerce consultants. We work with retailers, cataloguers and distributors to plan, build, and improve their ecommerce fulfillment and customer service operations.

For fulfilment, we build and improve multi-channel warehousing and delivery operations, and work with our clients to

  • Identify the right direct-to-customer fulfilment strategy
  • Develop in-house fulfilment capability
  • Select third party warehouse and carriage suppliers
  • Improve capacity, productivity and service of existing operations
  • Design and implement customer order management solutions
  • Run effective supplier drop ship operations

If you would like to discuss your fulfilment requirements,
please email Will Treasure or telephone him on +44 (0)20 7961 3200.

Clients

  • "Javelin Group's mix of operational expertise and strategic perspective delivered a rapid improvement in our operations. We are delighted with their work and recommend them highly."

    Anna James, Head of Mothercare Direct.

    Comet
  • "We engaged Javelin Group to assist in the development of our supply chain strategy, and we have been impressed with their work. The work delivered was of high quality, they worked flexibly and effectively with us, and they inspired confidence."

    Laura Wade-Gery, Chief Executive, Tesco.com.

    M&S
  • "Javelin Group helped us design and implement our ecommerce call centre, warehouse and carriage operations. We were pleased with their work and recommend them highly."

    Obi Felten, Head of Multi-Channel, Signet Group UK.