eCommerce & MCR Business Planning
- eCommerce & MCR Strategy
- Business Planning
- User Experience/Marketing
- Online Merchandising/PIM
Plan a compelling multi-channel offer and forecast its potential
Javelin Group is Europe's leading firm of ecommerce and multi-channel retail consultants. We help retailers to plan, launch and improve ecommerce, catalogue, telephone and in-store ordering channels, and to combine these effectively with stores.
Our multi-disciplined team works with retailers to
- Define the ecommerce and MCR proposition (range, pricing, services)
- Define customer experience, marketing and product information management
- Define the best operating model/s (see also eCommerce Operations)
- Determine how the different channels should work together
- Determine investment requirements, business plan and return on investment
- Define the skills and organisation necessary for success
If you would like to discuss your multi-channel strategy please contact Richard Wolff or call him on +44 (0)20 7961 3200.
Clients
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"Javelin Group's mix of operational expertise and strategic perspective delivered a rapid improvement in our multi-channel operations. We are delighted with their work and recommend them highly."
Anna James, Head of Mothercare Direct.
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"We retained Javelin Group to define and implement Clarks' multi-channel strategy. Their combined expertise across strategy, operations and technology delivered real value."
Rosemary Carr, Brand Director, C&J Clark.
