Are your retail call centre and customer service systems ready for today’s consumer?
Please see below for programme leadership clients, or contact Martin Ryan at firstname.lastname@example.org or on +44 (0)20 7961 3200 to discuss your requirements.
Benefits and limitations of a SaaS ERP model compared to a traditional model.
For the digital retail store.
Three approaches and seven essential decisions.
Selecting the right ecommerce platform and technologies.
Developing 3-5 year technology roadmaps to support strategy.
Helping retailers to select core technology solutions.
Supporting retailers in preparation for retail peak trading.
Martin Ryan runs our Technology Consulting practice. He has 20 years of experience in the consulting industry and has worked with some of the world’s largest retailers and brands, including Walgreens Boots Alliance, C&A, Delhaize, H&M, Marks & Spencer, OTTO, Primark, Urban Outfitters and Woolworths Australia. Martin started his career with IBM in the 1990s and has a degree in Physics from Oxford University.