What is the right approach to multi-channel retail in international franchise markets?
We take a forensic approach to audit and review all areas of operating spend for retailers covering the product offer, user experience, marketing, contact centre, warehousing and logistics, IT, organisation and head office, normalising spend versus our database of 60+ retailers and identifying opportunities to better optimise the cost base.
Please see below for cost optimisation further reading, or contact Richard Wolff at firstname.lastname@example.org or on +44 (0)20 7961 3200 to discuss your requirements.
Six key strategies.
For the new age of retail.
The future of the UK grocery market.
Transforming the structure of your organisation for true omni-channel retail.
New channels and new frontiers.
Planning and implementing winning strategies for the new age of retail.
Responding to and exploiting the retail channel shift.
Defining the organisational transformation required for tomorrow’s retail world.
Planning retail, ecommerce and omni-channel expansion.
Optimising online and offline channels in the age of omni-channel retail.
Improving financial performance through actionable insights.
Understanding and optimising customer journeys.
Richard Wolff, Javelin Group’s co-founder and COO, runs our Retail Strategy practice. He has spent many years running and advising retail businesses. Recent clients include Clarks, Mothercare, John Lewis, B&Q and Marks & Spencer. Richard has an MBA from Manchester Business School.