Operations Practice

Operations

Javelin Group helps retailers develop and improve their essential retail and omni-channel operations.

We help retailers with their logistics, fulfilment, stores, contact centres, buying and merchandising, data management and payments.

Please see our retail operations services below for further information.

Logistics

Logistics

We help retailers to establish and grow their omni-channel retail logistics and ecommerce fulfilment operations.

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Buying & Merchandising

Buying & Merchandising

We implement ‘best in class’ buying and merchandising, helping retailers to increase sales, cash profit and margins, and to reduce stock, markdowns and costs.

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Contact Centres

Contact Centres

We plan, setup and improve ecommerce and omni-channel retail contact centre operations.

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Store Operations

Store Operations

We help retailers to adapt their store/branch network to flourish in today’s omni-channel retail environment.

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Programme Management

Programme Management

We help retailers transform their organisations by supporting the successful delivery of operational and IT projects and programmes.

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Data & Content Management

Data & Content Management

Drawing on our core competence in omni-channel operations, we help retailers to improve product data management processes.

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Payments & Fraud

Payments & Fraud

We provide an end to end approach to helping retailers with their payment and fraud issues across retail and ecommerce.

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