Contact Practice Director

Will Treasure
Director of Operations & Technology Consulting

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    Will Treasure discusses the operations
    and technology consulting practice at
    Javelin Group

eCommerce Platform Selection

We select the right ecommerce platform and associated technology such as order management (OMS), search and navigation, product information (PIM), digital assets (DAM), analytics, content management (CMS) and CRM.

Having delivered over 40 platform selections in the past four years, each with good results, we have evolved a specialised ecommerce platform selection service to help clients choose the right technologies for their business, covering both the core ecommerce solution and the many "bolt-on" applications which can significantly enhance ecommerce performance. We are well placed to recommend the best solution as we are independent/technology neutral, we understand the critical ecommerce requirements (we have listed the top 450), we have a deep understanding of all of the leading platforms and bolt-on applications, and, as an expert integrator, we understand the implementation challenges.

There are two variants of our approach:

  • Rapid platform selection (typically 4-5 weeks long), where we develop a full set of functional requirements, review with a shortlist of platform vendors, and recommend the best fit technology.
  • Full platform selection (typically 8-10 weeks long), where we additionally send out an RFP, receive formal responses from vendors, arrange product demonstrations of agreed scenarios, and evaluate and score each vendor.

We have selected ecommerce platforms for retailers, brands, distributors and manufacturers in the UK, US, Germany, Italy, France, Denmark, Sweden, Australia and Malaysia. Retail sectors include department stores, luxury goods, grocery, general merchandise, fashion, telecoms, health and beauty, electrical, entertainment, and toys.

Please contact Will Treasure or call +44 (0)20 7961 3200 to discuss your requirements.


Clients

"Javelin Group did a great job in supporting Majestic Wine’s internally managed selection of an ecommerce platform, search and navigation solution and implementation partner. Javelin Group provided expert independent knowledge of the market, a proven process, materials and coaching, all delivered very professionally with integrity. I’m very pleased with their work and recommend them highly."

Richard Weaver, eCommerce Director, Majestic Wine.


"With their deep retail industry knowledge, Javelin Group supported us professionally and efficiently in our Order Management selection to implement seamless cross-channel functionalities."

Martin Wild, Vice President Multi-Channel, Media Saturn.


"Javelin Group's ecommerce platform selection process was very professional and of high quality."

Tim Stacey, Director, Boots.com.


"Javelin Group has been central to defining the technology requirements for BSH’s strategic redesign of the direct-to-consumer ecommerce platform. The expertise and experience Javelin Group has in ecommerce and technology was obvious. Their consultants listened carefully to our needs, clearly explained our options and guided us through the development of an ecommerce technology strategy and the selection of key technology packages. I recommend Javelin Group and their process wholeheartedly."

Michael Kroth, Head of Development, Bosch and Siemens Hausgeräte.


"Javelin Group provided excellent support for the Mulberry ecommerce platform selection process. Their insight into ecommerce technologies helped us clearly differentiate between what appeared to us to be similar solutions. It was invaluable having access to their experience of international ecommerce, the requirements of a luxury global brand and the practical issues of ecommerce implementation and ongoing operations. We were delighted with their work and the results achieved by following their recommendations."

Charlotte O'Sullivan, Head of Online, Mulberry.

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