Press Releases

New White Paper: Digital Store Operations.

6 January 2016

For many years, retail operational change in-store was a result of a slow evolution of the operating model and process changes driven by the retailer. But today, with the ferocious pace of change in retail driven by both digital technology and customer expectations, many retailers are struggling to adapt and to keep their store operations running efficiently. This white paper investigates the role of store operations in the context of increasing customer demands driven by the digital revolution, and explores the six key areas a retailer needs to address to develop its store operations to serve the customers of today and tomorrow.

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New Executive Summary: VENUESCORE 2015-16

16 December 2015

VENUESCORE™ is an annual survey compiled by Javelin Group, which ranks the UK’s top 3,500+ retail venues (including town centres, stand-alone malls, retail warehouse parks and factory outlet centres). VENUESCORE 2015-16 provides retailers, brands, developers and owners with an up-to-date straightforward tool for understanding some of the key differences between shopping venues across the UK such as scale of offer, market positioning, fashionability and age positioning.

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Javelin Group and Paythru’s app for St Pancras International ‘StP’ wins Best Retail Innovation Using Mobile in the Mobile Innovation Awards 2015.

13 October 2015

Javelin Group and Paythru’s app for St Pancras International ‘StP’ wins Best Retail Innovation Using Mobile in the Mobile Innovation Awards 2015. With a 100% increase in entries, and fierce competition at the judging stage, the Mobile Innovations Awards have established themselves as a major barometer of emerging technological excellence. For more information about the app, please read our press release.

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New White Paper: Winning as a digital brand.

9 June 2015

As well as radically changing the way we discover, research, purchase and communicate about products and brands, digital technology is presenting consumer brands with a new opportunity to engage directly with customers. This White Paper explores six key areas that need to be addressed by brands in order to get close to the end consumer, develop strong direct relationships, and ultimately drive sales.

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